Privacy Policy

This Privacy Policy explains how NutriMarket ('we', 'our', or 'us') collects, uses, and protects the personal information of our customers and visitors ('you' or 'your') when you use our website and services. By accessing or using NutriMarket, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

• contact information (such as name, email address, delivery address and instructions, postcode, telephone number, and personal ID);

• login credentials to create an account on the Services (such as email address and password);

• information contained on your social media public profile, to the extent you decide to create an account on the Services using your social media account;

• information you choose to submit on your personalized public profile “My Account”, including web address name, user name, photograph, links to your social media accounts and any other information you choose to submit on your “My Account”;

• user-generated content related to product reviews, comments, questions, and answers;

• payment information, such as name, billing address, account number, and payment card details (including card number, expiration date, and security code) for payments processed by us. To the extent any payments are processed by any other third parties such as Apple Pay, Tamara, Tabby then the privacy policies of those parties shall govern such information;

• bank account and tax information related to any company programs that may offer customer payouts (such as Rewards program);

• order history, including information about products purchased or viewed on the Services;

• details you provide through contests, sweepstakes and surveys;

• social media information, such as social media handles, content and other data shared with us through third-party features that you use on our Services (such as apps, tools, payment services, widgets and plugins offered by social media services like Facebook, Google , Instagram, LinkedIn, Pinterest, Twitter and YouTube) or posted on social media pages (such as our social media pages or other pages accessible to us);

• other personal information contained in content you submit on the Services, such as through our “Contact Us” feature or other customer support tools; and

• Country/region and language preference based on mobile device settings and/or IP address;

• IP address, device, operating system, and browser information that we identify.

You are not obliged to provide this information but, if you choose not to do so, we may not be able to offer you certain Services and related features.

2. How We Use Your Information

We use your personal information for the following purposes:
- To process and deliver your orders.
- To provide customer support via care@nutrimarket.ae.
- To improve our website, services, and product offerings.
- To send you promotional offers, newsletters, and updates (only if you have opted in).
- To comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our business, such as payment processors, courier companies, and IT service providers. These parties are required to keep your information confidential and use it only for the services we have contracted them to provide.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure.

5. Your Rights

You have the right to access, correct, or delete your personal data that we hold. You can also request to limit or object to the processing of your personal data. To exercise your rights, please contact our customer care team at care@nutrimarket.ae.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand your preferences and improve our services. You can disable cookies in your browser settings, but some parts of our website may not function properly without them.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will be effective immediately upon posting.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at care@nutrimarket.ae.